Last Updated: January 2026

F333com Privacy Policy — Your information is safe with us

Protecting your personal information at f333com is our top priority. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it secure — in plain, straightforward language.

Version 3.1 · January 2026 SSL Encrypted Available in Bengali
Our commitment
How We Protect Your Data
  • Your data is never sold to third parties
  • All data is secured with 256-bit SSL encryption
  • You have the right to have your data deleted
  • You can opt out of marketing emails at any time
  • Payment details are not stored directly on our servers
  • Regular security audits are conducted

How f333com protects your privacy

Six key measures we take to keep your data safe

256-bit SSL encryption
Every connection on f333com is encrypted with 256-bit SSL. Your login, payment, and personal data are fully protected in transit — completely unreadable to anyone outside.
Secure data storage
Your data is stored on internationally certified servers that undergo regular security audits. Payment card details are never stored directly on f333com servers — all such information goes straight to the payment gateway.
No selling of data to third parties
f333com never sells your personal information or shares it with advertisers. Only limited data is shared with partners strictly necessary for providing our services.
Two-factor authentication
You can enable Two-Factor Authentication (2FA) on your account. With 2FA active, unauthorized access is blocked even if your password is compromised.
Minimal data collection policy
f333com only collects information that is strictly necessary to provide its services. We never ask for more than we need — our principle is "minimum required, nothing more".
Right to erasure
You may request the deletion of all your personal data at any time. Unless required by law, f333com will fulfil your request within 30 days.

Notice: By using f333com's services, you agree to this Privacy Policy. It was last updated in January 2026.

1 Introduction

F333com takes the privacy of its Bangladesh members seriously. We believe that safeguarding members' personal information is one of the core responsibilities of a trustworthy online betting platform. This privacy policy clearly sets out what data we collect, why we collect it, how it is stored, and what rights you have.

F333com complies with international data protection laws and the guidelines of relevant regulatory authorities. Our data protection practices are audited regularly, and every update undergoes a legal review before being implemented.

This policy applies to all f333com products and services — including the website, mobile app, and access from any device. For any questions, contact us at support@f333com.net.

2 What information we collect

F333com only collects information that is strictly necessary to provide our services. Here is a breakdown of the types of data we receive:

Data type When it is collected Why It's Needed
Name, date of birth, address At registration Identity verification & age confirmation
Email address & mobile number At registration Communications & account security
Payment transaction details On deposit/withdrawal Transaction processing & anti-money laundering
National ID / Passport During KYC verification Compliance with legal obligations
IP address & device information At every login Security monitoring & fraud prevention
Betting history & activity While using the platform Service improvement & responsible gaming monitoring

Important: f333com never collects or stores your bKash/mobile banking PIN, payment card numbers, or BO account PIN. If anyone ever asks for this information claiming to be from f333com, treat it as fraud and contact our support team immediately.

3 How We Use Your Information

F333com uses your information for the following purposes — and only for these purposes:

  • Creating and managing your account and keeping it secure.
  • Processing deposit, withdrawal, and betting transactions.
  • Meeting legal obligations — such as anti-money laundering compliance and age verification.
  • Providing customer support and resolving issues.
  • Sending promotional and bonus offers (you can opt out at any time).
  • Responsible betting monitoring — detecting unusual betting patterns to protect members.
  • Analysing and improving platform performance.
  • Prevention of fraud and cyber attacks.

Your data is never shared with third parties for advertising purposes. For our own communications, you can opt out at any time — via your account settings or the "Unsubscribe" link in any email we send.

4 Who We Share Your Information With

F333com never sells your data. However, to deliver our services, we do share limited information with a select group of trusted partners — so that payments go through and support is available when you need it.

  • Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information required to process transactions.
  • KYC verification services: A secure third-party service may be used for identity verification.
  • Regulatory Authority: We may be required to share information with licensing bodies or law enforcement agencies to meet legal obligations.
  • Game provider: For Live Casino or slots games, the game studio may receive minimal session data.

Your data is not shared with anyone beyond this. No marketing companies, data brokers, or advertisers receive your information from f333com.

5 Cookie Policy

F333com uses cookies on its website and app. Cookies are small text files stored on your device that help the platform function properly.

F333com uses three types of cookies:

  • Essential Cookies: Maintaining your login session and saving your language preference — the site cannot function without these. They cannot be disabled.
  • Functional cookies: Your preferred betting categories and screen settings enhance your experience. These can be turned off.
  • Analytics Cookies: Data on which pages are used most and where issues occur helps us improve the platform. This can be turned off.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features to stop working.

6 Data Retention Period

F333com does not retain your data longer than necessary. That said, certain information must be kept for a defined period to meet legal requirements.

  • Account data: retained for as long as the account is active, and for up to 5 years after closure.
  • Financial transaction records: 7 years (in accordance with international financial regulations).
  • KYC documents: 5 years after account closure.
  • Betting history: 3 years.
  • Customer support conversations: 2 years.
  • Log files & IP data: 6 months.

Once the retention period ends, data is permanently and securely deleted — in a way that cannot be recovered.

7 Your Data Rights

As an f333com member, you have several important rights over your own data. These are not privileges — they are your rights.

Right to access your data

You may request to view the information f333com holds about you. Contact our support team to do so.

Right to rectification

You can request corrections to any inaccurate or outdated information. Requests are typically completed within 7 business days.

Right to erasure

Unless required by law, you may request the complete deletion of your personal information.

Right to restrict processing

You can request that your data be restricted to specific purposes — such as opting out of marketing.

Right to data portability

You may request an export of your data in a standard portable format.

Right to object

You may object to your data being used for a specific purpose. We will give your objection fair and reasonable consideration.

To exercise your rights: Email us at support@f333com.net. We will respond within 30 days. You may be asked to verify your identity before we proceed.

8 Children's Privacy

F333com's services are intended exclusively for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

Date of birth is verified at registration. If it is later found that a member is under 18, the account will be immediately closed and all collected data will be deleted.

If you believe a minor is using this platform, please notify us immediately. We will take prompt action.

9 Changes to the Privacy Policy

F333com may update this Privacy Policy when necessary. For any significant changes, members will be notified by email at least 7 days before the changes take effect.

After each update, the "Last Updated" date at the top of this page will change. We recommend checking back regularly. Continued use of our services after any changes takes effect means you accept the updated policy.

10 Contact us

Please get in touch with us for any questions, complaints, or requests related to this privacy policy. Our data protection team is able to respond in Bengali.

  • Email: support@f333com.net
  • Live chat: available 24/7 in Bengali.
  • Response time: typically within 24–48 hours.

Data protection complaints: If we are unable to resolve your concern directly, you have the right to file a complaint with your country's data protection authority. This is your legal right, and f333com fully respects it.

Frequently asked questions

Answers to Common Questions on Bonus Wagering & Promotions

Working out a wagering requirement or bonus rollover is actually quite straightforward. Say you deposit ৳1,000 and receive a ৳1,000 bonus. If the wagering requirement is 15x, the calculation is: 1,000 (bonus) × 15 = ৳15,000 in total bets needed to convert the bonus to cash. Some promotions apply wagering only to the bonus amount, while others apply it to the deposit + bonus combined — the specific terms are spelled out on each promotion's detail page. Inside your f333com account, the "Bonus" section shows you in real time how much wagering you've completed and how much remains. Keep in mind that not every bet placed with bonus funds counts toward wagering — generally only bets at odds of 1.5 or higher qualify, and certain games may be excluded. Head to the Promotions page to see the full details for each offer.

The best place to find all current and upcoming promotions at f333com is the Promotions page — you can get there directly from the menu. Each offer's full details, validity period, and terms are all in one place. f333com launches at least one new promotion every week, typically on Monday or Tuesday. Special offers tied to major cricket or football tournaments also appear during those periods, usually for a limited few days only. If you keep your email subscription active, new offers will land straight in your inbox. App users will also receive instant push notifications for promotions. Monthly VIP members get exclusive offers that are not listed on the public page — those are delivered by email or visible in the VIP section of your account.

Start betting in a secure environment

Your data is secure and your payments are safe at f333com. Register today and enjoy a world-class betting experience — fully in Bengali.

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